PRIVACY POLICY
Introduction
We are committed to respecting the privacy and confidentiality of the personal data that is made available to you and therefore, in this Privacy Policy, you will find information on how it is processed in accordance with the General Data Protection Regulation. We have adopted administrative and technological measures to comply with the General Data Protection Regulation.
Use of this website is guided by the following terms and conditions, which the user undertakes to comply with in full. You should not use this website if you do not agree to these terms and conditions.
We also emphasise that this Privacy Policy is subject to change. If you wish to keep up to date, please visit our website, as all changes will be published there.
Responsible for processing your personal data
The data controller is:
Wepharm, S.A.
E-mail: customer@wepharm.pt
Telephone: +351 244 768 700
Address: Avenida Bufo-real, n.º 1065, Z. Ind. Porto de Mós, 2480-407 Porto de Mós, Portugal
If you have any comments or suggestions about this Privacy Policy, please use the contact details above. Privacy is very important to us. It is in this spirit that we will endeavour to respond as quickly as possible.
What is your personal data?
Personal data is all information relating to an identified or identifiable natural person (‘data subject’). An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an electronic identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
Your consent
By using our website and platforms, you agree to our Privacy Policy.
Why do we process personal data?
The personal data collected is primarily used to respond to requests for information and contact, contract management, the provision of services and the communication of changes to the products and services subscribed to. However, with your consent, it may also be used to publicise new products and services and news about the company, to carry out evaluation surveys and for legally obligatory information actions.
What personal data do we collect?
If you are our CUSTOMER, you should know that we need to collect and use information about you or the people in your company restricted to the scope of the services provided.
If you are our SUPPLIER, you should know that we need some information to ensure that our relationship with you runs smoothly. This includes your company’s personnel, telephone numbers and e-mail addresses to ensure effective and efficient communication, as well as tax and bank details to ensure correct and legal transactions between the parties.
If you are a POTENTIAL CUSTOMER, please be aware that we may collect information about you to help us address your business needs, in accordance with our product/service portfolio.
If you have sent us an APPLICATION, the personal data we acquire in this way is the data you have provided us with.
Generally speaking, some of the personal data we collect is strictly necessary for the full fulfilment of our contractual obligations. Therefore, if you refuse to provide us with some or all of this data, we may not be able to fulfil our contractual obligations. In extreme cases, it may not be possible to maintain and continue our relationship.
How is personal data collected?
In general, personal data is collected when you subscribe to one of our products or services, and some personal data must be provided in order to provide the service.
We also collect your data when you subscribe to newsletters, to respond to your messages and requests for information, to analyse and formalise your application to become a partner or employee, for website operations and management, for fraud prevention and to keep a record of your contact details.
We always respect your right to privacy and do not collect any personal information about you without your prior and explicit consent. Your personal data will not be reused for other purposes that have been previously identified or that are unrelated to the purposes for which they were initially collected.
However, you are solely responsible for providing incorrect or inaccurate data.
Data from minors
The website is not aimed at minors under the age of 16, so we ask that minors do not use the website and do not provide us with personal data through it.
Sensitive data
We expressly request that you do not send us or make us aware of any sensitive personal data, i.e. information revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic information, biometric information, health data or data relating to a natural person’s sex life or sexual orientation. This personal data will be deleted immediately.
How long will personal data be kept?
It should be noted that the personal data you provide us with will be kept for a maximum of ten years.
However, in certain cases we may keep data for longer periods, particularly when the law requires it.
Right to access, rectify and update data
Under the terms of the applicable legislation, you are guaranteed, as the data subject, the right, at any time, to access your personal data, request its rectification or addition, oppose the processing of your data, with the exception of that which is strictly necessary for the provision of the service and/or request data portability, request the deletion of your data for marketing or telemarketing purposes or inclusion in subscriber lists and information services.
You can request any of the above actions through our contact page on the website, using the most convenient and accessible means for your needs, establishing communication with us through our address, telephone number or e-mail address on the link: Contacts
If you ask us to delete some or all of your personal data, we may not be able to provide you with some of the services you have requested, but we will retain the personal data necessary to fulfil our legal obligations.
We reserve the right to request access to identifying details of the author of the request in order to prove their identity.
Disclosure of information to third parties
We do not sell or commercialise your data.
As part of their activity, we may use third parties to provide certain services, which may involve these organisations accessing personal data about our users and customers. When this happens, we take all appropriate precautions, contractually requiring these entities to implement the appropriate technical and organisational measures to prevent any unlawful processing of the data and to ensure its availability, integrity and confidentiality.
Personal data may also be made available to the courts and other competent authorities, in strict compliance with the provisions of the law, namely when they prove necessary for the resolution of billing disputes and for activities relating to the protection of public security, the defence and security of the State and the prevention, investigation or detection of criminal offences.
Security
Ensuring the confidentiality, integrity and availability of data is a commitment we make to all our clients and users.
To this end, we follow the best information security management practices, requiring our employees to strictly comply with the strict rules, ensuring the security of personal data communicated to us, and may not use such data for any purpose other than that defined in the contract, nor correlate it with other data that is available to them.
We would like to point out that the data circulating on the Internet is not fully protected against possible deviations, and the communication of access keys, passwords, confidential codes and any sensitive information is your sole responsibility.
Cookies
We use cookies on this website. A cookie is a small text file that identifies your computer on our server. The cookies themselves do not identify the individual user, only the computer used. Cookies are not used to collect personal information.
This website uses cookies to help determine the usefulness, interest and number of visits to the website, enabling faster and more efficient browsing and eliminating the need to repeatedly enter the same information.
The use of cookies by this website will always require your prior consent.
The cookies we use:
PHPSESSID: cookie that allows the website to respond to any action the User performs on the website, such as completing an enquiry form. The website does not function correctly if this cookie is not used.xms_user: cookie used by backoffice users. The website works correctly if this cookie is not used.
__utma, __utmb, __utmc, __utmz: Cookies __ utmz starting ‘__utm’ enable the function of analytics software. This software helps analyse website visitors and provide anonymous information such as browsers used, return visitors and response to marketing activities.
__atuvc: The _atuvc cookie is created and read by the JavaScript of the website that allows content to be shared on ‘AddThis’ social networks.
All browsers allow the User to accept, refuse or delete cookies, in particular by selecting the appropriate settings in their browser. You can configure cookies in the ‘settings’ or ‘preferences’ menu of your browser.
To find out more about cookies, including how to see what cookies have been created and how to manage and delete them, visit www.allaboutcookies.org which includes information on how to manage your settings for the various browser providers.
Please note, however, that disabling cookies may partially or totally affect your browsing experience on the website.
Google Analytics opt-out browser
To give visitors more choice over how their data is collected by Google Analytics, Google has developed the Google Analytics Opt-out Browser Add-on. The add-on communicates with the Google Analytics JavaScript (ga.js) to indicate that information about the site visit should not be sent to Google Analytics. The Google Analytics Browser Opt-out Add-on does not prevent information from being sent to the site itself or to other web analytics services. Find out more about the Google Analytics Browser Opt-out extra.
Links to third-party websites
The links on this website may lead to other websites. We are not responsible for, endorse or in any way support or endorse the content of these websites or the websites linked to or referred to in them.
Changes to the privacy policy
We reserve the right to modify this privacy policy at any time, so we advise you to consult it regularly.
All changes will take effect immediately after they are published on the website.
If you object to changes in our privacy policy, you should stop using our services, including the website.
General provisions
We shall not be liable for damages resulting from viruses that may infect the user’s computer or network, or other property, as a result of accessing our website and transferring content from it to the user’s computer or network.
Contacts, queries and questions
If you have any doubts or questions, or if you wish to update, delete or change any personal information we hold relating to you, or if you have a concern about the way we deal with any privacy issue, please contact us through our contact page on the website, using the most convenient and accessible means for your needs, establishing communication with us through our address, telephone number or e-mail address on the link: Contacts
